My experiences with the UPS

[caption id="attachment_626" align="alignleft" width="300" caption="Locally made inverter or UPS"]Locally made inverter of UPS[/caption]

Last summer the load-shedding was terrible, so I decided to get a backup power system at my home. It was the time when the inverters and batteries were in great demand and a huge black market had sprouted across Pakistan. We do it like nobody else.  After great search I could get a local-made UPS (inverter) and hooked it to four car size batteries, as the big one were not available. It was a 1200 watts equipment and could run four fans and four lights for one hour. The cost was 13,500 rupees for the inverter and 12,000 rupees for batteries. Another 1,500 rupees for the electrician.

The system provided us good backup in peak summer in 2008, but there were certain issues whose solution I found just recently. As it was a totally new thing, I had zero knowledge about the equipment. The indicator lights were not working, only the UPS red light worked when electricity went out. I asked the guy who provided the UPS about lights and he said it was ok, as long as the UPS was working lights were just formality. Just learned a week ago from a relative, how important these LED lights were.My biggest worry was that the UPS was overcharging the batteries, often boiling them and spreading a pungent smell. I used to put a lot of filtered water into batteries twice a week. Two batteries were overcharging, while two others were ok.

Now I realised that the electrician had just wired the UPS with houselines and if it had to be removed, the entire house would be without electricity. I got it rectified last week. Called another electrician and asked him to install sockets and plugs, so that when UPS is removed, the house lines are connected with a plug. It was also an adventure, because when the electrician finished his job, UPS refused to work and the guy said that there was a fault in the UPS, but when I asked him to change the polarity of the wires, it started working after he made several attempts.

Now when the UPS was plug and play, I took it and batteries to a repair shop at Pakeeza Market, I-8/4. The guy spent more than five hours on it and declared it ok after replacing some burnt resistors which were causing overcharging and he also rectified the LEDs.

The story does not end here as there is more into things in which you get in. I noticed that the UPS was now showing full batteries and when I cut the normal powerline to test the UPS it ran the fans and lights well for 15 minutes. But when I reconnected the normal powerline, the charging light came up for a few seconds and the UPS started showing full batteries. Even after running on batteries for about 50 minutes, the charging was cut out in seconds.

So today morning I opened up the cover and saw spark coming from a lose connection where new resistors were installed. I tightened it and the spark was gone. Then I worked around with the variable resistance and rotated it counter-clock wise and the charging light was on for about 50 minutes. At this point, I rotated the variable resistance a little bit clockwise to cut the charging. Now the charging is set at 50 minutes. I will have to now monitor and observe whether it behaves next time.

This is the problem with all local-made stuff, either they overcharge or undercharge the batteries. I would suggest that you always buy imported UPS like Homage or APC.

Homage is now abundantly available and prices are also reasonable. The advantage of imported UPS is that they control the charging and keep it at optimal level because of better circuitry and technology used. But remember that still most of the imported UPS are made in China, so your luck will also matter.

I hope that this post will help UPS users and those who are thinking about getting one. The key is the charging and you have to keep an eye on it, so that your batteries last longer.

Comments

Farhan said…
Very very informative post.
thanx for sharing
dr dan said…
hello there salam.
you are just to be able to say that your experience with Homage ups is good. Mine was horrible, like many others out there.
as you already said that these are made in china , so if they really work that would be a sheer good luck.
i bought a Homage ups from saddar karachi . The sales man boasted so much about that is better than the rest of the flock. After all he was a salesman. i beleived him.
after installation it workd only for hardly 3 months, that the problems started to surface. The main problem is that once is started showing problems it will never be corrected . the reason is its circuit board is machine made, hence very minute soldering is done on it. the local techies at homage service centre cant just fix it. In just one year this bloody Homage UPS ruin 2 of my batteries . they all become swellen , which is a sign of Overcharging.

the other thing i noticed that i was not the only peroson, who is troubled by this cheap bloody thing. i saw many other disgruntled customers at teh service centre who kept on bringing the same problem over and over again. in just one year i have to take it 3 times to the service ctr all by myself. And all these 3 times they returned it after one week or 2. thats a lot of time which clearly shows the huge complains they were recieving.
and when the fourth time i took it to the service ctr, they told me that since the plastic body is got melted from the corner of a UPs , (slightly) so the warranty has been void and they cant repair it. By listening to this Bullshit , I smashed the UPS on the floor of their workshop and left.

Later on i bought a locally made UPS from the same region . this time i was carefull. i insisted on one week money back guarantee and free home service. they agreed by adding another 1 thousand in the total cost.
this UPS of mine (CLAssic Ups) is working since 2008 . i had no troble with so far.

My advice to all is to not to BUY these chinese crap . they are toy ups.
Be WISE , look into your neighbourhood , what ups are they using , what are thier experiences with it. and then take a decision . always buy it with home service guarantee, even it costs a little more than usual.

sincerely
dr.dan
Imran said…
Articles and replies all are very informative. Thanks for sharing your experiences.
jawad said…
aap ne kisi nakmi compny ka ups perchase kia hai bhai sahib hamare pass bhi local ups hai per hame kabhi koi prblem nahi howa sir. buhat se ache log bhi hai jo sirf profit ko nahi bulke quality ko prefrence dete hain
Masroor said…
@Jawad. Thanks for your comments. Since the UPS was repaired, it has been working fine and has also kept the batteries well. It is almost three years since it has been working.
zaffar said…
plz send me complete shop address . where i purchase a good ups for my home. i reside at interior sindh.
Hasan said…
friends thnx for the useful info,

i will advice contact your relaitves or friends who are happy with their ups before buying one for yourself.

if you are going to buy a local ups check out its transformer quality bcoz it really matters.
Well nice information on UPS thanks to help out all of us, Interesting and informative.
Thanks for sharing.
fahim said…
Dont ever buy Homeage UPS. its bullshit...
Masroor said…
Sorry to hear about your bad experience, but three households I know of are using Homage without any problem for the last two to three years
Haroon said…
Assalam-o-alikum

Its really a very helpful post. I have read several forums about ups before buying and i think this on is most detailed one.

I noticed that both, local and Chinese made UPS dont have good feedback by their users. So i decide to buy Saltec which is a well known UPS company, and these ups are made specially for computer. Although they are a bit expensive, but its better to spend money on quality rather then cheap products.

Saltec is near sine wave and it has built in stabilizer so you can use both your electrical and electronics appliance on it without any fear and its comes with one year warranty.
You can search it on google and can find spec on their website.
am zafar said…
hi,
its true Chinese and local stuff is not reliable. some times it works good but mostly it does not meet the expectations.
i bought a recondition APC ups many years ago and since then i have bought many more for friends and families. all are working perfectly without an complaint. there is no match with american technology.
anyone wants to get apc ups, contact me.
Asif Butt said…
i like to share my experience with you about Home age UPs its a shit. i buy it three days ago and its stoped working dont thinks to buy it if you do so you droped you Rs.10000 out of your pocket. after sale service is rediculas. i am giving my honest openion i dont want any one else waste his money and time like i did. lock ups is repairable take care byeee
Shab Ahmad said…
I had very bad experience with homage ups, it packed up after only one hour. however, service centre ppl repaired it. now after another 3 months it is boiling my batteries i.e it is overcharging. i have turned it off to save my batteries. lousy stuff. avoid it. chinese stuff no good.
sher khan said…
i have bought local pakistani made ups of 1000 watts , it was working very good but recently it have one problem when light goes out it become ON and OFF again ON and OFF it continues the same action (means go OFF and with a gap of 2 seconds comes ON again ) till the light came back. Please help if somebody have knowledge about this problem as i have zero knowledge about ups.
Masroor said…
Please take it to an experienced electrician. Last week while I was changing new batteries I put the wrong wires on them and my UPS was burnt. The parts were replaced for 2,500 rupees. When I installed the UPS it discharged the batteries. The charging light showed that it was charging the batteries, even electrician checked and his metere showed charge going. Had to spend another 500 rupees and got the new batteries fluid changed and recharged them. It again started discharging the batteries. Today changed the charging system and replaced with a charging card which controls the charging automatically. The batteries have started charging and the back up seems ok on testing. It again cost me 2,000 rupees. Now the UPS has only old transformer and all new parts. Let's see how this arrangement works. This UPS served me well for four years, though I had to frequently adjust charging and add a lot of water, but still batteries lasted one year. Now the electrician claims that with charging card batteries life will be prolonged as it prevents over and under charging which both are bad for batteries.
Khanjee said…
Can anyone guide me which is good ups/inverter to buy ? and also about battery which is cheap and best now adays.
Also please guide me reliable place to buy these stuff at karachi.